Does collecting a balance create another sale?
No. A payment against an earlier invoice reduces the customer balance and should be recorded as a receipt.
Fertilizer Billing: A Worked Counter Checklist
Short answer
A reliable counter sale starts with the right customer and product variant and ends with a checked invoice and balance. For a part-paid sale, record the amount actually received separately from the invoice total. The unpaid amount should remain traceable to that customer.
Identify the customer and stock
Open Billing → Create Invoice and select the intended customer. Check contact details when names are similar. Choose the correct product pack and available stock before entering quantity. For loose quantities, confirm the selected unit and supported split-product setup; a number entered in kilograms must not be interpreted as a count of bags.
Review price and adjustments
Check the applicable cash or credit price, quantity, line discounts and any bill discount. Review configured product tax details against your shop’s verified records. The final invoice amount can differ from a simple quantity-times-price calculation after discounts and other supported adjustments, so read the full preview before saving.
Worked part-payment example
Illustrative example: the final reviewed invoice total is ₹6,000 and the customer pays ₹2,500. The unpaid amount on this invoice is ₹3,500. Select the actual payment method and record ₹2,500 received; do not enter ₹6,000 merely because that is the sale value. If the customer already owes ₹1,000 and no other adjustment applies, the combined outstanding becomes ₹4,500.
Confirm before saving
Read the customer name, products, quantities, received amount and balance together. Check the due date and notes if used. Treat a zero-payment warning as a request to verify intent. Saving affects stock and customer records, so wait for the result and check invoice history before trying again if the connection is slow.
Print or share the saved invoice
Open the saved preview, then print, download the PDF or use the WhatsApp sharing flow. Inspect paper size, margins and legibility on the actual printer. Check the recipient before sharing; preparing a link does not establish that the customer has received or read it. The invoice should clearly distinguish this sale’s balance from any overall account amount shown.
Record the later receipt against the customer
When the customer later pays ₹3,500 in this example, use the collection workflow and review its allocation. Do not create a second sale to represent that receipt. Check customer history afterward. If the original invoice needs correction, use the edit action only when available; returned goods should follow the original invoice’s return workflow.
Questions and answers
Can every saved invoice be edited?
No. Edit availability depends on the invoice state and return or history rules. Use the action shown for the original invoice.
Related resources
How Kroply handles this
Kroply saves invoices with product quantities, configured tax details and payment amounts, and connects them with stock and customer balances. Review the saved preview before printing or sharing.
Things to consider
Check customer identity, pack size, tax configuration and received amount. Verify current tax requirements with your accountant; creating a bill or report does not file a return.