Privacy Policy

Effective Date: July 26, 2026 | Version: privacy-2026-07-26

1. Introduction

This Privacy Policy outlines how Kroply ("we", "us", or "our") collects, uses, stores, and protects personal and business data across our web and mobile applications (https://kroply.in). We adhere strictly to Indian data privacy regulations, including the Digital Personal Data Protection (DPDP) Act 2023 and the Information Technology Act 2000.

2. Data We Collect

• Account Information: Name, phone number, email address, shop name, GSTIN, and business address.
• Business Records: Products, stock inventory, customer credit ledgers (Udhari), sales invoices, supplier purchase bills, and uploaded document scans.
• Technical Information: IP address, device identifiers, app usage telemetry, and security audit logs.

3. Zero Data Sale Guarantee

Kroply does NOT sell, rent, or trade your personal or business data to third-party advertisers or brokers. Your data is used exclusively to provide billing, inventory management, OCR parsing, customer ledger tracking, and customer support services.

4. Data Storage & Security Standards

Data is stored in secure cloud data centers with AES-256 bit encryption at rest and TLS 1.3 encryption in transit. Automated daily backups ensure business data resilience.

5. User Rights & Grievance Redressal

You reserve the right to access, correct, export, or request deletion of your account data by emailing team@kroply.in. Grievances will be addressed by our dedicated compliance officer located in Pune, Maharashtra, India.