Refund & Cancellation Policy

Last Updated: August 2026

1. Free Trial Period

Kroply may provide a free trial so retailers can evaluate the capabilities included in the current trial plan before purchasing a paid subscription. The current duration and allowances are shown during signup and in the plan details.

2. Subscription Cancellations

Users may cancel their recurring subscription at any time through the account settings dashboard or by contacting customer support at team@kroply.in.

3. Refund Requests

If you are unsatisfied with Kroply paid services within 7 days of initial paid subscription purchase, you may submit a refund request to team@kroply.in. Refund requests are reviewed and processed within 5 to 7 business days.

4. Support Contact

For assistance with billing queries, please email team@kroply.in.