Refund & Cancellation Policy

Last Updated: August 2026

1. Free Trial Period

Kroply provides a 14-day free trial period so retailers can evaluate all software features before purchasing a paid subscription.

2. Subscription Cancellations

Users may cancel their recurring subscription at any time through the account settings dashboard or by contacting customer support at team@kroply.in.

3. Refund Requests

If you are unsatisfied with Kroply paid services within 7 days of initial paid subscription purchase, you may submit a refund request to team@kroply.in. Refund requests are reviewed and processed within 5 to 7 business days.

4. Support Contact

For assistance with billing queries, please email team@kroply.in.